Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
friendly staff
clean rooms
lousy dining
supervision issues
6.0/10
Guest rating
Rooms
5.7
Location
5.0
Service
8.0
Dining
5.0
Guest reviews
6.0/10
based on 3 reviews
8.2
8.2/10 based on 88 reviews
Max
United Kingdom,
March
2024
6.6/10
The hotel is conveniently located off the highway with a quick drive to downtown. The rooms, although not ideal for business needs due to lack of USB ports and noise at night, were clean overall. The service, while friendly and helpful, fell short in addressing certain issues promptly. The dining experience was mixed, with some positive interactions with staff but room for improvement in food quality. The location had its ups and downs, providing easy access to entertainment venues but also disappointed by the closed amenities during the stay.
Rooms
7.0
The rooms were clean, but not fully suitable for business needs with noise disturbances at night and limited USB ports.
Service
7.0
The service was friendly and generally helpful, but there were delays in addressing certain issues.
Location
6.0
The hotel is conveniently located off the highway with a quick drive to downtown, providing easy access to entertainment venues but also had disappointments with closed amenities.
Dining
6.0
The dining experience had its highs and lows, with friendly staff interactions but room for improvement in food quality.
Facilities
7.0
The facilities were decent, but there were areas that could be updated for a better guest experience.
Sylvia
United Kingdom,
February
2024
6.6/10
The hotel had some issues with cleanliness and the waiting list policy was concerning, but the comfort of the rooms was a saving grace. The staff were friendly and helpful during my stay, which made up for the initial room disappointment.
Rooms
6.0
Despite feeling like a dark dungeon and the uncertainty of being on a waiting list, the rooms were surprisingly comfy.
Service
9.0
The staff were nice, friendly, and always had a smile, making my experience pleasant.
Location
7.0
The hotel's location was convenient with easy access to downtown, although the lack of supervision in the hot tub area was concerning.
Dining
5.0
The dining room setup was a bit odd, and the quality of the food did not meet expectations.
Facilities
6.0
The facilities had their ups and downs, with inconveniences like covered windows but also some positive aspects.
friendly staff
lousy dining
David
United Kingdom,
August
2023
5.0/10
The hotel had some drawbacks like outdated rooms with dark surroundings next to a walkway and a disappointing view of a chain link fence. However, the service was friendly and helpful, and the staff went out of their way to assist with various needs. The location was a letdown, cold and uninviting, especially for families. The dining options were overpriced and not up to expectations. Despite these issues, the facilities were decent, offering some basic amenities.
Rooms
5.0
The rooms were extremely outdated, with out of order lamps, and the dark ambiance due to the close proximity to the walkway and view of a tall chain link fence was disappointing.
Service
8.0
The service was very friendly and accommodating. The staff helped with calling taxis and providing directions, making the stay more pleasant.
Location
5.0
The location was uncomfortably cold and a huge disappointment, especially for families. The covered windows made it hard to determine the surroundings.
Dining
5.0
The dining experience was very expensive and another disappointment, especially for families.
Facilities
6.0
The facilities were average, providing basic amenities but nothing extraordinary.