Ambassador Hotel & Conference Resort, Kingston
About the Hotel
The Ambassador Hotel & Conference Resort is Kingston's largest hotel and conference center, providing over 2 m² of event space. It features a cozy atmosphere with contemporary amenities suitable for both business and leisure travelers. Located in the heart of Kingston, it is conveniently positioned near local attractions such as Fort Henry and the International Hockey Hall of Fame.
Location
Situated just 10 minutes from Fort Henry and the 1000 Islands Boat Cruise, the hotel provides easy access to local historical and cultural attractions. Guests can explore nearby sites such as the Kingston Penitentiary and the International Hockey Hall of Fame. Free self-parking is available, and public transportation options connect visitors to the surrounding area.
Rooms
Accommodations at the Ambassador Hotel consist of 251 well-appointed guest rooms. Each room includes modern amenities such as free WiFi, cable TV, a Keurig coffee maker, and a small bar fridge. Guests can find additional conveniences such as hair dryers and desks in all rooms. Some rooms also feature pull-out sofa beds, accommodating larger groups or families.
Eat & Drink
JM's Restaurant serves classic meals throughout the day, with offerings available from 7:00 am to 10:00 pm. Guests can enjoy breakfast buffets on weekends and dinner buffets from Friday to Sunday. The restaurant features a lounge area, allowing patrons to relax over cocktails and wine selections. The Cannery Kitchen and Social restaurant is expected to open soon, enhancing the dining options available.
Leisure & Business
The property hosts a range of recreational amenities, including a complimentary water park, splash pad, and exercise room. Business travelers will benefit from the 24-hour business center and extensive meeting space, which can accommodate up to 600 guests. Additional facilities include a sauna and steam room for relaxation after a busy day.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Services
- Housekeeping
- Shops/Commercial services
Dining
- Snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
Room features
- Air conditioning
- Heating
- Tea and coffee facilities
Location
Reviews and Ratings
The hotel is conveniently located off the highway with a quick drive to downtown. The rooms, although not ideal for business needs due to lack of USB ports and noise at night, were clean overall. The service, while friendly and helpful, fell short in addressing certain issues promptly. The dining experience was mixed, with some positive interactions with staff but room for improvement in food quality. The location had its ups and downs, providing easy access to entertainment venues but also disappointed by the closed amenities during the stay.
The hotel had some issues with cleanliness and the waiting list policy was concerning, but the comfort of the rooms was a saving grace. The staff were friendly and helpful during my stay, which made up for the initial room disappointment.
The hotel had some drawbacks like outdated rooms with dark surroundings next to a walkway and a disappointing view of a chain link fence. However, the service was friendly and helpful, and the staff went out of their way to assist with various needs. The location was a letdown, cold and uninviting, especially for families. The dining options were overpriced and not up to expectations. Despite these issues, the facilities were decent, offering some basic amenities.